Terms and conditions

By using the online store on www.sindrandi.is you agree the following terms and conditions.

Please go over the terms and conditions and if there are any questions please contact us via email sindrandi@sindrandi.is.

Sindrandi Handcraft does not have a VAT number at present.

The artwork

The material of the pebble art is natural and that makes every artwork unique.

Some of the original art on display and for sale on the website are sold but are there for customers to use as a guide when ordering or asking for a Made to order. Using the original as a guide it will never be the same but as close as the material will allow.

In the ordering process the customer can send a message using the dialog box and send requests for changes in the artwork that will suit their wishes.

Orders

The customer will receive notification of purchase by email and when the store has received notice of payment the order will processed.

The artwork will be shipped by the Icelandic postal service and the delivery, liability and conditions of carriage of the Icelandic Postal service will apply for the items sent.

Sindrandi Handcraft is by this in no way responsible for any damage that may occur in transit.

Delivery and shipping

The artwork is shipped between 1-2 days after the order has been processed and payment has been made..

Made to order or changes to the original art can take 3 - 7 days before it is shipped or by a more detailed aggreement in the ordering process.

Domestic delivery to the Post office by the Icelandic postal service is free of charge.

International shipping is done according to the Icelandic postal service tariff by country.

The Icelandic postal service will announce to the customer when the shippement is ready to be deliverd at the post office.

Price

All prices used on the website is in the Icelandic krona (ISK) VAT of 24% is included.

The price is with notice of typographical errors and Sindrandi Handcraft reserves the right to cancel any transactions if the wrong price has been given.

If a sertain pebble art is not available after the order has been made, the customer will recieve notice by email and offered a refund or another similar artwork if so desired.

Deadline and repayment

Reference to the Icelandic consumer law neytendasamninga nr. 16/2016 og laga um neytendakaup nr. 48/2003.

Payment

Sindrandi Handcraft offers payment by bank transfer or by cash on delivery if made in person.

Icelandic bank account: 0370-13-005114, Kennitala.040480-3749. Name, Horður Jonsson.

If the bank transfer has not been made with in 24 hours of the order made it will be considered canceled.

Privacy policy

Sindrandi Handcraft goes by law nr.90/2018 regarding privacy policy.

Any and all personal information brought to us are only used for the safe delivery of the items, to contact customers and to receive payments.

All the information or contact we have with our costumer is in full confidence and under no circumstances will any information be provided to a third party .

Customers have the right to request an inspection of the available data and request changes or deletion of that data.

Other

All the above terms must be interpreted in accordance with Icelandic law. Should disputes arise between parties, such disputes will only be resolved before the Icelandic courts..